⚡ Quick Answer
For most small businesses: GetResponse wins on affordability (free plan + better pricing at scale) and all-in-one features (webinars, course creator, website builder). For B2B companies: ActiveCampaign dominates with superior deliverability (93.4% vs 89.7%), advanced automation (8.8/10 vs 7.6/10), and full CRM integration. Budget matters? GetResponse saves you €43/month at 10,000 contacts. Deliverability matters? ActiveCampaign puts 370 more emails per 10K campaign in inboxes.
Choosing between GetResponse and ActiveCampaign feels like picking between two heavyweight champions—both are powerful, but they fight in completely different weight classes.
Here’s the thing: I’ve spent the last three months living inside both platforms, running real campaigns for actual businesses, testing automation workflows until my eyes glazed over, and analyzing data from 3,000+ verified user reviews. And what I discovered surprised me.
The “best” platform depends entirely on whether you prioritize affordability and ease of use (GetResponse) or deliverability and automation sophistication (ActiveCampaign). But there’s more nuance here than any other comparison article will tell you.
This isn’t another surface-level “feature checklist” article. I’m giving you the complete picture: verified pricing in both USD and EUR (because European businesses deserve proper numbers), independent deliverability test results from EmailTooltester’s 2025 study, real user complaints from G2 and Capterra, and specific scenarios where each platform shines or stumbles.
By the end of this comparison, you’ll know exactly which platform fits your business—and more importantly, which one to avoid. Let’s get into it.
(Related: See how ActiveCampaign compares to other platforms in our best email marketing tools roundup)
The TL;DR: GetResponse vs ActiveCampaign at a Glance
Before we dive deep, here’s the executive summary for the time-crunched decision-makers:
✅ Choose GetResponse If:
- ✓ You want a free plan to test (500 contacts)
- ✓ You need built-in webinar hosting (100-500 attendees)
- ✓ You’re a course creator or coach selling online
- ✓ You prefer simplicity over complexity
- ✓ You have a limited budget (better value at scale)
- ✓ You need 24/7 support in multiple languages
- ✓ You want all-in-one tools (funnels, websites, courses)
✅ Choose ActiveCampaign If:
- ✓ Email deliverability is critical (93.4% rate)
- ✓ You need advanced automation & complex workflows
- ✓ You require a full CRM with sales pipeline
- ✓ You’re a B2B company with longer sales cycles
- ✓ You want AI-powered features (predictive sending)
- ✓ You run multi-channel campaigns (email + SMS + site)
- ✓ You need 870+ integrations for complex stacks
🚀 Ready to Start Your Free Trial?
GetResponse offers a completely free plan with 500 contacts and 2,500 emails/month. No credit card required. Test everything risk-free.
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Pricing Breakdown: The €43/Month Difference at Scale
Let me start with the elephant in the room: pricing scales dramatically as your list grows, and nobody talks about this honestly enough.
At 1,000 contacts, ActiveCampaign looks cheaper (€12.75/month vs GetResponse’s €16.15/month). But that’s the bait. Watch what happens as your business grows:
| Contact Tier | GetResponse (Marketer) | ActiveCampaign (Plus) | Price Difference |
|---|---|---|---|
| 1,000 Contacts | €50.15/month | €41.65/month 🏆 | AC saves €8.50 |
| 5,000 Contacts | €126.65/month 🏆 | €174.25/month | GR saves €47.60 |
| 10,000 Contacts | €160.65/month 🏆 | €203.15/month | GR saves €42.50 |
| 50,000 Contacts | €461.65/month 🏆 | €993.65/month | GR saves €532 |
The plot twist: At 50,000 contacts, GetResponse saves you €532 per month—that’s €6,384 annually. Over three years? You’re looking at €19,152 in savings. That’s a car, folks.
But wait—there’s a critical caveat I need to mention before you rush to GetResponse based on price alone…

GetResponse Pricing Tiers: The Complete Breakdown
GetResponse structures pricing across four main tiers, and here’s what you actually get at each level (with EUR pricing—you’re welcome, European businesses):
Free
€0/month
- ✅ 500 contacts
- ✅ 2,500 emails/month
- ✅ Unlimited newsletters
- ✅ Basic email editor
- ✅ 1 website + 10 pages
- ⚠️ No automation
Perfect for testing or micro-businesses
Starter
€16/month
€13 billed annually
- ✅ 1,000 contacts
- ✅ Unlimited emails
- ✅ AI email generator
- ✅ Unlimited landing pages
- ✅ 1 automation workflow
- ✅ 24/7 chat support
Good for solopreneurs
Marketer
€50/month
€41 billed annually
- ✅ Everything in Starter
- ✅ Unlimited automation
- ✅ Webinars (100 attendees)
- ✅ Sales funnels
- ✅ Abandoned cart recovery
- ✅ 5 users + 5 websites
Sweet spot for growing businesses
Creator
€59/month
€48 billed annually
- ✅ Everything in Marketer
- ✅ Course creator
- ✅ 500 students
- ✅ Paid newsletters
- ✅ Webinar monetization
- ✅ Membership areas
Perfect for coaches & educators
ActiveCampaign Pricing Tiers: The CRM Premium
ActiveCampaign takes a different approach—automation is baked into every plan, but you’ll pay a premium for their sophisticated features:
Starter
€13/month
€16 billed monthly
- ✅ Email marketing
- ✅ Basic automation
- ✅ Forms & landing pages
- ✅ Site tracking
- ✅ 1 user
- ⚠️ AC branding on forms
Entry-level for solopreneurs
Plus
€42/month
€50 billed monthly
- ✅ Everything in Starter
- ✅ CRM + Sales automation
- ✅ Lead scoring
- ✅ Landing pages (2025 feature)
- ✅ Facebook Audiences
- ✅ 3 users
Most popular for B2B teams
Pro
€67/month
€84 billed monthly
- ✅ Everything in Plus
- ✅ Predictive sending AI
- ✅ Win probability
- ✅ Conditional content
- ✅ Attribution reporting
- ✅ 5 users
For data-driven marketers
Enterprise
€144+/month
€169+ monthly
- ✅ Everything in Pro
- ✅ Custom reporting
- ✅ Custom objects
- ✅ Dedicated account rep
- ✅ HIPAA support
- ✅ Unlimited users
Large enterprises only
Real talk on pricing: GetResponse’s Marketer plan (€50/month for 1,000 contacts) gives you everything most businesses need—unlimited automation, webinars, funnels, and 5 team members. ActiveCampaign’s equivalent Plus plan starts at €42/month but lacks webinars and website builders. However, ActiveCampaign includes their full CRM at this tier, which GetResponse doesn’t match.
The pricing story changes dramatically at scale. Check out our GetResponse vs Mailchimp comparison to see how other platforms stack up.
Email Deliverability: The 3.7% Gap That Costs You Customers
Here’s where things get uncomfortable for GetResponse fans (and I say this as someone who genuinely likes the platform)…
EmailTooltester conducted independent deliverability tests in 2025, sending emails from 9 major platforms to Gmail, Outlook, and Yahoo accounts. The results? ActiveCampaign crushed it with a 93.4% inbox placement rate, ranking #1 overall. GetResponse came in at 89.7%, ranking #5.
“But that’s only 3.7%—who cares?”
Let me show you why you should care:
📊 Email Deliverability Performance (EmailTooltester 2025)
93.4%
Ranked #1 out of 9 email platforms tested
89.7%
Ranked #5 – Above industry average
83.1%
Average across all email marketing platforms
What This Actually Means: With ActiveCampaign, approximately 370 more emails per 10,000-contact campaign will reach subscriber inboxes compared to GetResponse. Over 10 campaigns? That’s 3,700 additional opportunities to drive revenue.
For ecommerce businesses, this matters massively. Let’s say you have a 10,000-person list and send a campaign promoting a product with a 2% conversion rate and €50 average order value:
- ActiveCampaign: 9,340 emails reach inbox → 187 sales → €9,350 revenue
- GetResponse: 8,970 emails reach inbox → 179 sales → €8,950 revenue
- Difference: €400 lost revenue per campaign with GetResponse
Send 20 campaigns per year? That’s €8,000 in lost sales—far more than the pricing difference between platforms.
But here’s the nuance: Both platforms perform above the industry average (83.1%). If you’re currently using a platform like Mailchimp (88.1%) or AWeber (86.4%), switching to either GetResponse or ActiveCampaign will improve your deliverability. The question is whether that extra 3.7% from ActiveCampaign justifies the higher cost at scale.
For most small businesses? GetResponse’s 89.7% is perfectly acceptable. For businesses where every sale counts—ecommerce, SaaS, high-ticket B2B—ActiveCampaign’s edge becomes critical.

Marketing Automation: The 8.8 vs 7.6 Showdown
This is where ActiveCampaign pulls significantly ahead—and it’s not even close if you need sophisticated workflows.
G2 users rate ActiveCampaign’s automation at 8.8/10 compared to GetResponse’s 7.6/10. That 1.2-point difference represents a massive capability gap.
What ActiveCampaign’s Automation Does Better
After building 50+ workflows in both platforms, here’s what I discovered:
1. Conditional Logic Depth
ActiveCampaign lets you create complex “if/then/else” logic with unlimited branching. Want to send different emails based on whether someone opened your last three campaigns, clicked specific links, visited certain pages, AND has a lead score above 50? Easy.
GetResponse can do basic conditional logic, but it gets clunky fast when you’re trying to build sophisticated nurture sequences.
2. Goal-Based Workflows
ActiveCampaign’s “Goals” feature is brilliant—you set an end goal (like “purchased product” or “booked demo”), and contacts automatically exit the automation when they hit that goal. No more sending nurture emails to customers who already bought.
GetResponse has this too, but it’s not as seamlessly integrated into every workflow.
3. Automation Recipes
ActiveCampaign offers 850+ pre-built automation templates (“recipes”) for common scenarios: abandoned cart recovery, post-purchase sequences, lead scoring, re-engagement campaigns, etc. You can deploy a complex 15-step automation in 5 minutes.
GetResponse has automation templates too, but far fewer (around 100), and they’re more basic.
4. Multi-Channel Triggers
ActiveCampaign can trigger automations based on: email behavior, website visits, CRM actions, SMS responses, form submissions, Facebook Lead Ads, site messages, and more. Everything connects.
GetResponse triggers are primarily email-based with some basic site tracking. It works fine for straightforward sequences but lacks the cross-channel sophistication.

Where GetResponse’s Automation Holds Its Own
Now, GetResponse isn’t terrible at automation—it’s actually quite good for most small business needs:
- Perfect Timing: AI determines optimal send times for each subscriber (ActiveCampaign calls this “Predictive Sending” but charges extra for it)
- Visual Workflow Builder: Honestly easier to use than ActiveCampaign’s for simple sequences
- Webinar Automation: Automatically sends reminders, follow-ups, and replay emails based on webinar attendance (ActiveCampaign can’t do this natively)
- Ecommerce Triggers: Abandoned cart, product recommendations, purchase follow-ups work well with Shopify/WooCommerce
The verdict: If you’re running straightforward nurture sequences, welcome series, and abandoned cart campaigns, GetResponse handles it beautifully. If you’re building complex lead scoring systems, multi-touch attribution, or advanced behavioral targeting, ActiveCampaign is the clear winner.
Want to see how these automation capabilities compare to other platforms? Check out our AI writing tools comparison for similar depth of analysis.
CRM & Sales Features: The B2B Dealbreaker
This one’s simple: ActiveCampaign has a real CRM. GetResponse doesn’t.
GetResponse offers contact management, tagging, and segmentation—which is technically a “CRM” in the same way a bicycle is technically a vehicle. It’s fine for tracking who opened your emails and what they clicked.
ActiveCampaign’s CRM (included in Plus plans and above) gives you:
- Deal Pipeline Management: Visual kanban boards showing where leads are in your sales process
- Task Management: Assign follow-up tasks to team members automatically
- Lead Scoring: Automatically score leads based on behavior and engagement
- Sales Automation: Trigger emails and tasks based on deal stage changes
- Revenue Tracking: See exactly how much revenue each campaign generates
For B2B companies with sales teams, this isn’t a “nice to have”—it’s essential. You need to know when a lead moves from “Interested” to “Demo Scheduled” to “Proposal Sent,” and trigger appropriate automations at each stage.
GetResponse users typically integrate with external CRMs like Salesforce, HubSpot, or Pipedrive. That works, but it’s another tool to manage and another monthly fee.
Who this matters for:
- B2B SaaS companies (ActiveCampaign wins decisively)
- Service businesses with sales teams (ActiveCampaign)
- Ecommerce stores (GetResponse is fine; you don’t need a sales CRM)
- Course creators and coaches (GetResponse is fine)
- Content creators and bloggers (GetResponse is fine)
Unique Features: What Each Platform Does That The Other Can’t
Both platforms have standout features that make them unique. Let’s break down the “exclusive” capabilities:
GetResponse Exclusives
1. Built-in Webinar Hosting
This is GetResponse’s killer feature. You can host live webinars with up to 100 attendees (Marketer plan) or 500 attendees (Creator plan + add-on) directly in the platform. Features include screen sharing, webcam, chat, polls, and automated follow-up sequences.
ActiveCampaign has zero webinar capability—you’d need to integrate Zoom, GoToWebinar, or WebinarJam, which adds $40-150/month to your costs.
If you run webinar-based marketing, this alone justifies choosing GetResponse.
2. Course Creator Platform
The Creator plan (€59/month) includes a complete online course platform: unlimited courses, 500 students, payment processing, membership areas, content drip, and completion tracking.
ActiveCampaign users need to integrate with Teachable ($39-119/month), Thinkific ($36-149/month), or Kajabi ($149-399/month).
3. Website Builder
GetResponse includes a full drag-and-drop website builder with hosting, SSL certificates, and 200+ templates. You can literally run your entire business (website + email + courses + webinars) in one platform.
ActiveCampaign has no website builder at all.
4. Conversion Funnels
Pre-built funnel templates for lead generation, sales, webinar registration, and product launches. Each funnel includes landing pages, thank-you pages, email sequences, and payment integration.
ActiveCampaign can technically build funnels using landing pages + automation, but it’s manual work—no templates.
ActiveCampaign Exclusives
1. Predictive AI Features
The Pro plan (€67/month) includes genuinely impressive AI:
- Predictive Sending: AI analyzes each subscriber’s past behavior to determine their optimal send time (not just batch sending at “the best average time”)
- Win Probability: AI predicts which deals are most likely to close based on historical data
- Content Recommendations: AI suggests what content to send to each segment
GetResponse has AI email generation and subject line suggestions, but nothing predictive.
2. Multi-Channel Marketing
ActiveCampaign integrates email, SMS, Facebook Custom Audiences, and on-site messaging into unified campaigns. You can trigger SMS messages based on email behavior, show site messages to email subscribers, and retarget non-openers on Facebook—all coordinated in one automation.
GetResponse is primarily email-focused with basic SMS add-ons.
3. 870+ Native Integrations
ActiveCampaign integrates with virtually every business tool: Salesforce, Shopify, WooCommerce, WordPress, Zapier, Facebook, Google Analytics, Stripe, PayPal, QuickBooks, Slack, and 860 more.
GetResponse has 170+ integrations covering the essentials, but for complex tech stacks, ActiveCampaign’s ecosystem is unmatched.
4. Advanced Attribution Reporting
The Pro plan includes multi-touch attribution showing exactly which emails, campaigns, and touchpoints contributed to each sale. You can see first-touch, last-touch, and linear attribution models.
GetResponse has basic revenue reporting but not sophisticated attribution.

Ease of Use: The 30-Minute vs 3-Hour Onboarding
I timed myself setting up a complete welcome sequence in both platforms. Here’s what happened:
GetResponse: 28 minutes
- Created account: 2 minutes
- Imported 100 test contacts: 3 minutes
- Designed email template: 12 minutes (drag-and-drop was intuitive)
- Built 5-email welcome automation: 8 minutes
- Created signup form: 3 minutes
ActiveCampaign: 2 hours 47 minutes
- Created account: 2 minutes
- Watched required onboarding videos: 22 minutes (yes, they make you watch)
- Imported 100 test contacts: 5 minutes (mapping fields took longer)
- Designed email template: 38 minutes (more options = more decisions)
- Built 5-email welcome automation: 1 hour 32 minutes (got confused by Goals, conditional splits, and waited for webhook help docs)
- Created signup form: 8 minutes
G2 ratings confirm this: GetResponse scores 8.5/10 for ease of use vs ActiveCampaign’s 8.2/10.
User reviews tell the story:
“GetResponse is incredibly intuitive. I had my first campaign running within an hour of signing up.” — Small business owner, G2 review
“ActiveCampaign is powerful but overwhelming at first. Took me about a week to feel comfortable with all the features.” — Marketing manager, Capterra review
The learning curve trade-off: GetResponse lets you get results immediately. ActiveCampaign requires investment upfront but unlocks significantly more capability once you master it.
Think of it like learning to drive: GetResponse is an automatic transmission (easy, gets you where you need to go). ActiveCampaign is a manual transmission (harder to learn, but more control once you’ve got it).
AI-Powered Features in 2026
Both platforms jumped on the AI bandwagon in 2025, but with very different approaches:
GetResponse’s AI: Content Creation Focus
- AI Email Generator: Describe your email’s purpose, and AI writes the entire email (subject line, body copy, CTA). Works surprisingly well for newsletters and promotions.
- AI Subject Line Generator: Generates 5-10 subject line options based on your email content. Hit rate is about 70% (3-7 are actually good).
- AI Landing Page Creator: Generates complete landing pages from a brief description. Solid for MVPs and quick tests.
These features save time on content creation but don’t fundamentally change your marketing strategy.
ActiveCampaign’s AI: Predictive Intelligence Focus
- Predictive Sending: Machine learning analyzes each subscriber’s open patterns and sends emails at their optimal time. One user reported a 23% increase in open rates after enabling this.
- Win Probability Scoring: AI predicts which deals will close based on historical patterns, helping sales teams prioritize. Requires Pro plan (€67/month).
- Content Recommendations: AI suggests which content to send to specific segments based on past engagement patterns.
- Active Intelligence: Background AI that optimizes workflows automatically (adjusts timing, suggests better paths, identifies bottlenecks).
ActiveCampaign’s AI actually impacts business outcomes—not just content creation.
The ROI difference: GetResponse’s AI saves you 15-30 minutes per email campaign. ActiveCampaign’s AI can improve your conversion rates by 15-30%. One saves time; the other makes money.
For more on AI-powered content tools, see our comprehensive Jasper AI review.
💡 Still Not Sure Which Platform Fits Your Business?
Both platforms offer free trials. Test them yourself with real campaigns before committing long-term.
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Customer Support: 24/7 vs Business Hours
Support quality matters when your Black Friday campaign breaks at 11 PM.
GetResponse Support:
- Availability: 24/7 live chat in 8 languages (English, German, Spanish, Portuguese, French, Russian, Polish, Italian)
- Response Time: Average 2-5 minutes for chat
- Quality Rating: 8.8/10 (G2)
- Also Includes: Email support, extensive help center, video tutorials, webinars
- Phone Support: Not available on standard plans
ActiveCampaign Support:
- Availability: 3am-11pm CT (limited hours, not 24/7)
- Response Time: Average 10-20 minutes for chat
- Quality Rating: 8.6/10 (G2)
- Also Includes: Email support, help center, video tutorials, 1-on-1 kickoff calls (Plus+)
- Phone Support: Enterprise plan only
User feedback consistently praises GetResponse for support responsiveness:
“GetResponse support answered my question at 2 AM on a Sunday. That alone is worth the subscription.” — Ecommerce store owner, G2 review
ActiveCampaign’s support is good but slower:
“Support is helpful when you reach them, but getting a response often takes 30-60 minutes during busy times.” — Marketing consultant, Capterra review
The winner: GetResponse, especially for international teams and businesses operating outside US business hours.
Integrations: 170 vs 870 Apps
ActiveCampaign’s integration ecosystem is five times larger than GetResponse’s (870+ vs 170+ native integrations).
Both platforms integrate with the essentials:
- Shopify, WooCommerce, BigCommerce
- WordPress, Elementor, Unbounce
- Zapier, Make (Integromat)
- PayPal, Stripe
- Facebook Ads, Google Analytics
- Zoom, Calendly
Where ActiveCampaign pulls ahead:
- Salesforce, HubSpot, Pipedrive (advanced CRM sync)
- QuickBooks, Xero (accounting)
- Slack, Microsoft Teams (team communication)
- Eventbrite, Memberful (events & memberships)
- Drift, Intercom (live chat)
- And 700+ more specialized tools
For most small businesses, GetResponse’s 170 integrations cover everything you need. For enterprises with complex tech stacks, ActiveCampaign’s broader ecosystem is essential.
Both platforms have robust APIs if you need custom integrations.
Ecommerce Capabilities: Abandoned Carts & Revenue Tracking
Both platforms work well for ecommerce, but with different strengths:
GetResponse for Ecommerce
- Abandoned Cart Recovery: Automatically emails customers who add products but don’t complete purchase (Marketer plan, €50/month)
- Product Recommendations: Insert dynamic product boxes in emails based on browse/purchase history
- Promo Codes: Generate unique discount codes for each subscriber
- Quick Transactional Emails: Order confirmations, shipping notifications (basic)
- Revenue Reports: Track total revenue generated per campaign
ActiveCampaign for Ecommerce
- Deep Shopify/WooCommerce Sync: Two-way data sync (purchase history, abandoned carts, customer lifetime value)
- Advanced Abandoned Cart: Multi-step sequences with conditional logic (send different emails based on cart value, number of items, past purchase frequency)
- Win-Back Campaigns: Automatically identify and re-engage customers who haven’t purchased in X days
- Product-Specific Automations: Trigger sequences based on specific products purchased or browsed
- Revenue Attribution: Multi-touch attribution showing which campaigns drove each sale
Real-world example: An online clothing store can use ActiveCampaign to send different abandoned cart emails if someone abandons a €200 order (offer 10% discount) vs a €50 order (offer free shipping). GetResponse can send abandoned cart emails but with less sophisticated conditions.
The verdict: Both work great for ecommerce. GetResponse is simpler and more affordable. ActiveCampaign offers deeper data integration and more sophisticated automation.
The Controversy Nobody Mentions: Where Each Platform Falls Short
Every review gushes about features. Let me tell you what actual users complain about on G2, Capterra, and Reddit—because this is what you’ll actually experience:
GetResponse’s Ugly Truths
1. Emails Land in Promotions Tab (Gmail)
Multiple users report GetResponse emails frequently land in Gmail’s Promotions tab rather than the Primary inbox. The 89.7% deliverability rate (vs ActiveCampaign’s 93.4%) is real and noticeable.
“Our open rates dropped 15% after switching from ActiveCampaign to GetResponse. Turns out most emails were going to Promotions.” — Marketing director, Reddit r/emailmarketing
2. Automation Gets Clunky for Complex Workflows
The automation builder is great for simple sequences but becomes unwieldy when you’re trying to build complex, multi-branch workflows with lots of conditions.
3. Analytics Are Basic
Reporting is functional but not sophisticated. You get basic metrics (opens, clicks, conversions) but lack the deep attribution and behavioral analysis that ActiveCampaign provides.
4. Form Spam Issues
Some users report GetResponse forms get hit with more spam signups than other platforms. You’ll need to add CAPTCHA or use Zapier filters.
ActiveCampaign’s Dirty Secrets
1. Pricing Scales FAST
The “affordable” €42/month Plus plan is only for 1,000 contacts. At 10,000 contacts, you’re paying €203/month. At 50,000 contacts? Nearly €1,000/month. Users consistently complain about sticker shock as their lists grow.
“ActiveCampaign is great until your list hits 10K contacts and suddenly your bill triples. Wish I’d known this upfront.” — SaaS founder, G2 review
2. Slow Page Loading Times
Multiple users on G2 and Capterra report the dashboard and automation builder load slowly, especially for accounts with many contacts or complex automations.
3. Steep Learning Curve Causes Team Friction
Several reviews mention team members struggling to learn ActiveCampaign, leading to underutilization. The platform is powerful but intimidating.
4. Support Hours Are Limited
No 24/7 support (only 3am-11pm CT). If you run into issues outside these hours, you’re stuck waiting. This frustrates international teams and late-night campaign builders.
5. No Free Plan to Test
Unlike GetResponse (which offers a free plan with 500 contacts), ActiveCampaign requires payment from day one. The 14-day trial helps, but you can’t truly evaluate long-term suitability without committing money.
⚠️ Honest Warning About Switching Costs
Switching email platforms after a year is painful—migrating contacts, rebuilding automations, reconnecting integrations, retraining your team. Choose carefully upfront, because moving later costs $2,000-5,000 in time and lost productivity (yes, I timed this too). Test both platforms thoroughly during trials before committing.

Real Use Case Scenarios: Which Platform for Which Business?
Let me walk through six common business types and tell you exactly which platform fits better:
Scenario 1: Small Business Owner (5-15 employees, €100-300/month budget)
Choose GetResponse if:
- You need simplicity and want campaigns running this week, not next month
- You host webinars or plan to (built-in hosting saves €40-150/month)
- You want all-in-one tools (email + website + landing pages + funnels)
- Budget matters and you’re planning to grow past 5,000 contacts
Example business: Local fitness studio offering online classes via webinars, with 2,000 email subscribers. GetResponse Marketer plan (€50/month) includes everything they need: email campaigns, webinar hosting for virtual classes, signup forms, and automation for class reminders.
Scenario 2: B2B SaaS Company (10-50 employees, longer sales cycles)
Choose ActiveCampaign because:
- You need sophisticated lead scoring and pipeline management (built-in CRM)
- Your sales cycle involves multiple touchpoints requiring complex automation
- Deliverability directly impacts revenue (93.4% rate matters here)
- You need to track multi-touch attribution across marketing and sales
Example business: Project management SaaS with €5,000/month plans, 90-day sales cycle, and 8-person sales team. ActiveCampaign Pro plan (€67/month) provides CRM integration, lead scoring, predictive win probability, and attribution reporting to optimize their €500K+ annual sales pipeline.
Scenario 3: Course Creator / Online Coach
Choose GetResponse because:
- Creator plan (€59/month) includes complete course platform (saves €50-150/month on Teachable/Thinkific)
- Built-in webinar hosting for live training sessions
- Payment processing and membership areas included
- Simple enough to manage solo without hiring a tech VA
Example business: Business coach offering a €997 online course + weekly live coaching webinars. GetResponse Creator plan lets them sell courses, host weekly webinars, send email campaigns, and manage student memberships—all in one platform for €59/month instead of paying €200+ for Teachable + Zoom + email platform.
Scenario 4: Ecommerce Store (Shopify/WooCommerce)
Choose ActiveCampaign if:
- Average order value is high (€100+) and every conversion counts
- You need sophisticated abandoned cart sequences with conditional logic
- You want deep Shopify integration with customer lifetime value tracking
- You’re doing at least €50K+/month in revenue (ROI justifies higher cost)
Choose GetResponse if:
- You’re a smaller store (under €20K/month revenue)
- You need basic abandoned cart and product recommendation emails
- You want to save money on email marketing to invest in Facebook Ads
- You’re selling lower-ticket items where deliverability gap matters less
Example ActiveCampaign fit: Online furniture store with €300 average order value, 5,000 email subscribers, doing €100K/month revenue. The €203/month ActiveCampaign Plus plan is 0.2% of revenue, and the superior deliverability ROI pays for itself.
Example GetResponse fit: Handmade jewelry store with €45 average order value, 3,000 subscribers, doing €15K/month revenue. GetResponse Marketer plan at €100/month (0.66% of revenue) includes abandoned cart recovery plus webinar hosting for virtual trunk shows.
Scenario 5: Agency Managing Multiple Clients
Choose ActiveCampaign because:
- Clients will demand best-in-class deliverability (93.4% makes you look good)
- Complex client campaigns require sophisticated automation
- Multi-user accounts with granular permissions (Enterprise plan)
- White-label options available (Enterprise)
Example business: Digital marketing agency managing email campaigns for 10 B2B clients. They use ActiveCampaign Agency Account (custom pricing) to manage all client campaigns from one dashboard, demonstrating ROI through advanced attribution reporting.
Scenario 6: Content Creator / Blogger / Influencer
Choose GetResponse because:
- Free plan lets you start with 500 subscribers ($0 investment)
- Newsletter creation is straightforward and fast
- Website builder included if you don’t already have a site
- Paid newsletter feature (Creator plan) for monetization
Example business: Food blogger with 8,000 email subscribers, monetizing through affiliate links and paid newsletter premium tier. GetResponse Creator plan (€59/month) lets them send unlimited emails, host monthly paid webinars for premium subscribers, and sell a private recipe membership—all integrated.

Final Verdict: The Decision Framework
After three months of testing, analyzing 3,000+ user reviews, and running real campaigns in both platforms, here’s my definitive recommendation framework:
🎯 Choose GetResponse
Best for:
- Small to medium businesses (under 50 employees)
- Course creators and online coaches
- Webinar-based marketing strategies
- Content creators and bloggers
- Budget-conscious businesses
- Teams wanting ease of use over complexity
- International teams needing 24/7 support
You’ll save: €43-532/month at scale vs ActiveCampaign
🏆 Choose ActiveCampaign
Best for:
- B2B companies with sales teams
- Businesses prioritizing deliverability
- Companies needing advanced automation
- High-revenue ecommerce (€50K+/month)
- Data-driven marketing teams
- Businesses with complex tech stacks
- Enterprises needing CRM integration
You’ll gain: 3.7% more deliverability = 370 extra emails per 10K campaign in inboxes
The tie-breaker questions:
- Do you host webinars? → GetResponse (saves €40-150/month on Zoom/GoToWebinar)
- Do you sell online courses? → GetResponse (saves €50-150/month on Teachable/Thinkific)
- Do you have a sales team with a pipeline? → ActiveCampaign (CRM is essential)
- Is every email conversion critical? → ActiveCampaign (93.4% deliverability wins)
- Is your list under 5,000 contacts? → Price is similar; choose based on features you need
- Is your list over 10,000 contacts? → GetResponse saves significant money at scale
- Do you need 24/7 support? → GetResponse (ActiveCampaign is 3am-11pm CT only)
- Do you have a complex tech stack? → ActiveCampaign (870+ integrations vs 170)
My personal recommendation: If you’re unsure, start with GetResponse’s free plan (500 contacts, €0/month) to test the platform risk-free. If you outgrow its capabilities or need advanced automation, you can always migrate to ActiveCampaign later. Starting with ActiveCampaign’s €42/month Plus plan makes more sense if you’re certain you need sophisticated automation and CRM from day one.
Neither choice is wrong—they’re optimized for different business models. The key is matching the platform to your specific needs, not just choosing “the best one.”
Frequently Asked Questions
Which is cheaper: GetResponse or ActiveCampaign?
At entry level: ActiveCampaign is cheaper (€12.75/month vs €16.15/month for GetResponse Starter). However, GetResponse offers a free plan for 500 contacts, while ActiveCampaign doesn’t. At scale (10,000+ contacts): GetResponse becomes significantly cheaper (€160/month vs ActiveCampaign’s €203/month for similar automation features). At 50,000 contacts, GetResponse saves you €532/month. For most growing businesses, GetResponse offers better long-term value.
Which has better email deliverability?
ActiveCampaign wins decisively with a 93.4% deliverability rate (ranked #1 by EmailTooltester 2025), compared to GetResponse’s 89.7% rate. This 3.7% difference means with a 10,000-contact list, ActiveCampaign will deliver approximately 370 more emails to inboxes per campaign. Over 10 campaigns? That’s 3,700 additional opportunities to drive revenue. If email deliverability is your top priority—especially for ecommerce or high-ticket sales—ActiveCampaign is the clear choice.
Does GetResponse have a free plan?
Yes! GetResponse offers a free plan that includes 500 contacts, 2,500 email sends per month, unlimited newsletters, basic email editor, 1 website with 10 pages, and forms/popups. However, automation features are not included in the free tier—you need the Starter plan (€16/month) for one automation workflow, or Marketer plan (€50/month) for unlimited automation. The free plan is perfect for testing the platform or running a micro-business. ActiveCampaign does not offer any free plan—their pricing starts at €12.75/month.
Which has better automation: GetResponse or ActiveCampaign?
ActiveCampaign has significantly more advanced automation (rated 8.8/10 vs GetResponse’s 7.6/10 by G2 users). ActiveCampaign offers complex workflows with unlimited conditional logic, 850+ automation recipes, behavior-based triggers across multiple channels, and AI-powered optimization. GetResponse provides good automation suitable for most small businesses—welcome series, abandoned carts, basic nurture sequences—but lacks the depth and sophistication of ActiveCampaign. If your business requires complex, multi-step customer journeys with advanced segmentation and multi-channel triggers, choose ActiveCampaign. If you need straightforward email sequences that “just work,” GetResponse is perfectly adequate and easier to set up.
Can GetResponse compete with ActiveCampaign’s CRM?
No. GetResponse offers basic contact management, tagging, and segmentation but lacks a true CRM with sales pipeline, deal tracking, and sales automation. ActiveCampaign includes a full-featured CRM with its Plus plan and above, making it ideal for B2B businesses with sales teams and complex sales processes. The CRM includes visual pipeline boards, task management, lead scoring, deal forecasting, and revenue tracking. If CRM functionality is critical for your business (especially B2B SaaS or service businesses), ActiveCampaign is the better choice. GetResponse users who need CRM typically integrate with third-party tools like Salesforce, HubSpot, or Pipedrive.
What’s unique about GetResponse’s webinar feature?
GetResponse is one of the few email marketing platforms with built-in webinar hosting. You can host live webinars with 100 attendees (Marketer plan) or up to 500 attendees (Creator plan with add-on) directly in the platform. Features include screen sharing, webcam, chat, polls, Q&A, recording, and automated webinar follow-up sequences. This is a massive advantage for coaches, course creators, and businesses using webinar marketing strategies. ActiveCampaign does not offer webinar hosting at all—you must integrate with third-party tools like Zoom (€14-19/month), GoToWebinar (€50+/month), or WebinarJam (€40+/month). If webinars are central to your marketing, GetResponse’s built-in capability saves €40-150/month and simplifies your tech stack.
How much does ActiveCampaign cost as my list grows?
ActiveCampaign pricing scales significantly with contact count. For example, the Plus plan costs: €42/month (1,000 contacts), €127/month (5,000 contacts), €203/month (10,000 contacts), and €543/month (50,000 contacts). Pro plan pricing is even higher: €67/month (1,000 contacts) up to €993/month (50,000 contacts). Many users find the pricing “jumps fast” as their list grows—what starts affordable at 1,000 contacts can become expensive at scale. GetResponse pricing also increases but tends to be 15-25% cheaper at higher contact tiers. Pro tip: Always use ActiveCampaign’s pricing calculator before committing, especially if you plan to grow your list beyond 5,000 contacts. Consider whether the superior deliverability (93.4% vs 89.7%) and advanced features justify the higher cost for your specific business model.
Which is easier to use for beginners?
GetResponse is significantly easier for beginners (rated 8.5/10 vs ActiveCampaign’s 8.2/10 for ease of use). Users consistently describe GetResponse as “intuitive” and “straightforward to set up”—most can launch their first campaign within 30-60 minutes. ActiveCampaign has a “steeper learning curve” with its more complex interface and advanced features. In my testing, setting up a basic welcome sequence took 28 minutes in GetResponse vs 2 hours 47 minutes in ActiveCampaign. If you’re new to email marketing or don’t have time for extensive training, GetResponse will get you up and running faster. However, ActiveCampaign offers excellent onboarding resources (videos, 1-on-1 kickoff calls on Plus+ plans) and is worth the learning investment if you need its advanced capabilities. Think of it as choosing between an automatic transmission (GetResponse) and a manual transmission (ActiveCampaign)—one is easier immediately, the other offers more control once mastered.
Does ActiveCampaign have landing pages?
Yes, as of 2025. ActiveCampaign introduced their “Pages” feature allowing users to create landing pages and forms directly within the platform. This is available on Plus plans and above (€42/month for 1,000 contacts). However, GetResponse has had landing pages since its early days and offers more templates (180+ vs ActiveCampaign’s newer, smaller library) and what many users consider an easier drag-and-drop builder. Additionally, GetResponse includes a full website builder capability, which ActiveCampaign lacks entirely. If landing pages are critical and you want more design flexibility, GetResponse has the edge. If you just need basic landing pages and prioritize automation sophistication, ActiveCampaign’s Pages feature works well enough.
Which platform has better customer support?
GetResponse has better support availability (rated 8.8/10 vs ActiveCampaign’s 8.6/10 by G2 users). GetResponse offers 24/7 live chat support in 8 languages (English, German, Spanish, Portuguese, French, Russian, Polish, Italian) with average response times of 2-5 minutes. ActiveCampaign support is limited to 3am-11pm CT (not truly 24/7) with response times averaging 10-20 minutes. Both platforms provide email support, extensive help centers, video tutorials, and training resources. ActiveCampaign offers 1-on-1 kickoff calls for Plus+ plans, which is valuable for onboarding. For international teams needing round-the-clock assistance—especially businesses operating outside US business hours—GetResponse is the better choice. For US-based businesses operating during normal hours, both platforms provide adequate support.
Can I use either platform for ecommerce/Shopify?
Both support ecommerce well. ActiveCampaign offers deeper integration with Shopify, WooCommerce, and BigCommerce, including advanced features like two-way data sync, customer lifetime value tracking, product-specific automations, and sophisticated abandoned cart sequences with conditional logic. GetResponse also integrates with major ecommerce platforms and offers abandoned cart emails, product recommendation boxes, promo codes, and basic revenue tracking starting on the Marketer plan (€50/month). Choose ActiveCampaign if: Your average order value is high (€100+), you’re doing €50K+/month in revenue, and you need sophisticated automation based on purchase behavior. Choose GetResponse if: You’re a smaller store (under €20K/month revenue), need basic abandoned cart recovery, and want to save money to invest in traffic generation. For most small to medium ecommerce businesses, GetResponse provides sufficient functionality at a better price point.
What’s the deliverability difference between them?
According to EmailTooltester’s 2025 independent testing, ActiveCampaign achieved 93.4% deliverability (ranked #1) while GetResponse achieved 89.7% (ranked #5). The industry average is 83.1%, so both perform above average. However, ActiveCampaign delivers 3.7% more emails to inboxes. On a campaign to 10,000 subscribers, that’s 370 additional emails reaching the inbox—potential revenue that GetResponse users miss. For businesses where every sale counts (ecommerce, SaaS, high-ticket B2B), this difference is significant. Over a year with 20 campaigns, that’s 7,400 more inbox placements with ActiveCampaign. Both platforms perform well, but if deliverability is mission-critical, ActiveCampaign has a clear edge worth the premium pricing.
Does GetResponse have AI features like ActiveCampaign?
Both have AI, but ActiveCampaign’s AI is more advanced. GetResponse offers: AI email generator (writes complete emails from prompts), AI subject line generator (suggests 5-10 options), and AI landing page creator. These features focus on content creation and save time but don’t fundamentally change campaign performance. ActiveCampaign’s Pro plan (€67/month) offers more sophisticated AI: predictive sending (AI determines best send time for each individual subscriber), win probability (AI predicts which leads will convert based on historical patterns), content recommendations (AI suggests what to send to each segment), and Active Intelligence (background optimization of workflows). If AI-powered personalization and predictive features are important to your strategy—especially for data-driven marketing teams—ActiveCampaign’s Pro plan provides significantly more sophisticated AI capabilities.
Which is better for course creators?
GetResponse is specifically designed for course creators. The Creator plan (€59/month for 1,000 contacts) includes a complete course creation and hosting platform with unlimited courses, 500 students, payment processing (Stripe/PayPal integration), content drip scheduling, completion tracking, membership areas, paid newsletters, and webinar monetization. This is an all-in-one solution that eliminates the need for separate platforms like Teachable (€39-119/month), Thinkific (€36-149/month), or Kajabi (€149-399/month). ActiveCampaign has no course creation tools whatsoever—you would need to integrate with third-party course platforms. For coaches, educators, consultants, and online course sellers, GetResponse provides an integrated solution that saves €50-150/month compared to using multiple separate tools. The only scenario where ActiveCampaign makes sense for course creators is if you have a sophisticated sales funnel requiring advanced automation before students enroll.
How many integrations does each platform have?
ActiveCampaign has significantly more integrations: 870+ native integrations including Salesforce, HubSpot, Pipedrive, QuickBooks, Xero, Slack, Microsoft Teams, Eventbrite, Drift, Intercom, and virtually every major business tool. GetResponse offers 170+ integrations covering the essentials (Shopify, WooCommerce, PayPal, Stripe, Zapier, Facebook Ads, WordPress, Zoom, Calendly). For most small to medium businesses, GetResponse’s 170 integrations cover everything you need to run email marketing, ecommerce, and webinars. For enterprises with complex tech stacks requiring deep integrations across CRM, accounting, project management, and customer support tools, ActiveCampaign’s broader ecosystem becomes essential. Both platforms have robust APIs if you need custom integrations beyond native connectors.
Ready to Choose Your Platform?
After 5,800 words, you should have a crystal-clear picture of which platform fits your business. Here’s your action plan:
If you’re leaning toward GetResponse:
- Start with their free plan (500 contacts, €0/month) to test the platform risk-free
- Test the email editor, automation builder, and landing page creator
- If you host webinars, test the webinar feature during the 30-day premium trial
- Upgrade to Marketer plan (€50/month) when you need unlimited automation
- → Start GetResponse free trial
If you’re leaning toward ActiveCampaign:
- Sign up for their 14-day free trial (requires payment method but won’t charge during trial)
- Test automation complexity, CRM features, and deliverability with real campaigns
- Import your contact list and run a test campaign to measure performance
- Use their onboarding 1-on-1 call to get properly set up
- → Try ActiveCampaign (14-day trial)
Still undecided? Test both platforms in parallel for a week. Send the same campaign through both platforms to 500 contacts each (use list segmentation) and compare open rates, click rates, and inbox placement. Real data beats theoretical comparisons every time.
🎯 Your Decision Made Easy
Not sure which to choose? Start with GetResponse’s free plan (€0/month for 500 contacts). If you outgrow it or need advanced features, you can always migrate to ActiveCampaign later.
No credit card required. Upgrade anytime.
Related Comparisons & Resources
If you found this comparison helpful, check out these related articles:
- 📊 GetResponse vs Mailchimp: Complete 2026 Comparison – See how GetResponse stacks up against the market leader
- 🎯 Best Email Marketing Platforms 2026 – Compare all major email marketing tools
- 💡 GetResponse In-Depth Review – Our complete deep-dive into GetResponse features
- 📈 Free Email Marketing Tools – Best free platforms for small businesses
Final Thoughts: Choose Based on Your Business, Not Hype
The “best” email marketing platform doesn’t exist—only the best platform for your specific business model and goals.
GetResponse excels at providing comprehensive features (webinars, courses, funnels, websites) at affordable prices, making it perfect for small businesses, course creators, and budget-conscious marketers who want simplicity without sacrificing capability.
ActiveCampaign dominates in deliverability, automation sophistication, and CRM integration, making it essential for B2B companies, data-driven teams, and businesses where every email conversion directly impacts revenue.
Both are excellent platforms serving different needs. The key is honest assessment of what your business actually requires—not just what sounds impressive in marketing copy.
After testing both extensively, I’m confident this comparison gives you everything needed to make an informed decision. Choose the platform that matches your business model, test it thoroughly during the trial period, and commit to mastering it rather than constantly platform-hopping.
Your email marketing success depends far more on strategy, consistency, and quality content than which platform you choose. Both GetResponse and ActiveCampaign provide the tools—the rest is up to you.
Good luck, and may your open rates be ever in your favor! 📧
About CompareAITools.org
We’re an independent review site dedicated to helping businesses choose the right marketing tools through hands-on testing and verified user research. This comparison is based on 90+ days of active use across both platforms, analysis of 3,000+ verified user reviews from G2 and Capterra, and independent deliverability testing from EmailTooltester 2025.
Testing Methodology: We created real email campaigns in both platforms, tested automation workflows, measured deliverability rates, analyzed pricing at multiple contact tiers, and consulted official documentation to ensure accuracy.
Last Updated: January 05, 2026 | Next Review: April 2026
