⚡ Quick Answer
Choose Brevo if: You’re budget-conscious, have a large list but send infrequently, or need SMS/transactional email from day one. Starting at €8.28/month with unlimited contacts on the free plan.
Choose GetResponse if: You want webinars, course hosting, all-in-one marketing tools, and superior customer support. Starting at €17.48/month with comprehensive features.
Here’s the thing about choosing email marketing software in 2026: the decision usually comes down to two factors—what you’re actually trying to accomplish, and how much you’re willing to spend to get there.
I’ve spent the past few weeks diving deep into both GetResponse and Brevo (formerly known as Sendinblue, if you remember the rebrand from May 2023). After testing both platforms extensively and analyzing feedback from hundreds of real users, I can tell you this comparison isn’t as straightforward as “Tool A is better than Tool B.”
The reality? These platforms serve different needs, use completely different pricing models, and excel in totally different areas. GetResponse is the Swiss Army knife of email marketing—packed with webinars, course creators, and website builders. Brevo is the lean, budget-friendly option with built-in SMS and transactional email that won’t break the bank.
In this comparison, I’ll break down exactly what you get with each platform, show you the real costs in both USD and EUR (because let’s face it, most comparisons ignore European pricing), and help you figure out which one actually makes sense for your business.

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The Quick Comparison: GetResponse vs Brevo at a Glance
Before we dive into the details, here’s what you need to know right upfront. I’ve tested both platforms across 15+ different scenarios, and this table shows exactly where each one wins.
| Feature | GetResponse | Brevo (Sendinblue) | Winner |
|---|---|---|---|
| Starting Price | $19/month (€17.48) | $9/month (€8.28) | 🏆 Brevo |
| Free Plan | 500 contacts 2,500 emails/month | Unlimited contacts 300 emails/day | 🏆 Brevo |
| Pricing Model | Per Contact | Per Email Sent | ⚖️ Depends on use |
| Marketing Automation | 1 workflow (Starter) Unlimited (Marketer $59+) | Full automation on Free (2K contacts limit) | 🏆 Brevo (Free tier) |
| Webinars | ✅ Yes (Creator $69+) Up to 100 attendees | ❌ No | 🏆 GetResponse |
| SMS Marketing | Enterprise only (Custom pricing) | ✅ All plans (Prepaid credits) | 🏆 Brevo |
| Transactional Email | Enterprise only | ✅ All plans (via API/SMTP) | 🏆 Brevo |
| Landing Pages | ✅ Unlimited (all paid) | Standard+ only 1 page included | 🏆 GetResponse |
| Website Builder | ✅ Creator plan 5 websites | ❌ No | 🏆 GetResponse |
| Course Creator | ✅ Creator plan Up to 500 students | ❌ No | 🏆 GetResponse |
| A/B Testing | Marketer+ ($59) | Standard+ ($18) | 🏆 Brevo (cheaper) |
| Customer Support | 24/7 live chat + email 7 languages | Email only (free/starter) Phone (Business+) | 🏆 GetResponse |
| Email Templates | 200+ templates | 40+ templates | 🏆 GetResponse |
| CRM Integration | Basic + MS Dynamics | ✅ Built-in CRM | 🏆 Brevo |
| Best For | Content creators All-in-one needs | Budget-conscious Transactional emails | ⚖️ Depends |
Look, the table tells part of the story, but there’s more nuance here than checkmarks and dollar signs. Let me walk you through what actually matters.
Pricing Breakdown: The Real Costs in USD and EUR
This is where things get interesting. Most comparison articles show you USD pricing and call it a day. But if you’re based in Europe like many of my readers, you need to know what you’re actually paying—VAT included.
Here’s something critical that nobody talks about: GetResponse and Brevo use completely different pricing models. GetResponse charges based on how many contacts you have. Brevo charges based on how many emails you actually send. This difference can save you hundreds—or cost you hundreds—depending on your sending patterns.
GetResponse Pricing Plans (2026)
GetResponse’s pricing scales with your contact list size. The prices below are for 1,000 contacts, but they increase as your list grows. I’m showing both monthly and annual billing (annual saves you 18%).
Free
€0/month
$0/month
- ✅ 500 contacts
- ✅ 2,500 emails/month
- ✅ Landing pages (1K visitors)
- ✅ 1 automation workflow
- ⚠️ GetResponse branding
- 🎁 30-day premium trial
Best for: Testing the platform
Starter
€17.48/month
$19/month
- ✅ 1,000 contacts
- ✅ Unlimited emails
- ✅ AI email generator (3 uses)
- ✅ 1 automation workflow
- ✅ Landing pages (unlimited)
- ✅ 24/7 support
- 👥 3 users
Best for: Small businesses starting out
Marketer
€44.51/month
$48.38/month (annual)
- ✅ 1,000 contacts
- ✅ Unlimited emails
- ✅ Unlimited automation
- ✅ Abandoned cart recovery
- ✅ Sales funnels
- ✅ Web push notifications
- ✅ A/B testing
- 👥 5 users
Best for: Growing businesses
Creator
€52.05/month
$56.58/month (annual)
- ✅ Everything in Marketer
- ✅ Webinars (100 attendees)
- ✅ Website builder (5 sites)
- ✅ Course creator
- ✅ Premium newsletters
- ✅ Up to 500 students
- 👥 5 users
Best for: Content creators & coaches
Here’s what surprised me during testing: the Starter plan’s automation limit is genuinely restrictive. You get exactly one automated workflow. If you want a welcome series AND a re-engagement campaign, you’ll need to upgrade to Marketer at €44.51/month. That’s a €27/month jump just to unlock unlimited automation.
Brevo Pricing Plans (2026)
Brevo’s model is different. You’re paying for email volume, not contact count. This pricing shows the 5,000 emails/month tier, but Brevo scales up to 100,000+ emails with corresponding price increases.
Free
€0/month
$0/month – Forever
- ✅ Unlimited contacts
- ✅ 300 emails/day
- ✅ Basic automation (2K contacts)
- ✅ Transactional emails
- ✅ SMS (paid credits)
- ⚠️ Brevo branding
Best for: Startups & small lists
Starter
€8.28/month
$9/month (5K emails)
- ✅ No daily sending limit
- ✅ 500 contacts included
- ✅ Email support 24/7
- ⚠️ Brevo branding
- ⚠️ Basic automation only
Best for: Budget-conscious senders
Standard
€16.56/month
$18/month (5K emails)
- ✅ Unlimited automation
- ✅ No daily email limit
- ✅ A/B testing
- ✅ Advanced reporting
- ✅ Heat maps
- ✅ Landing pages (1 included)
- ✅ No branding
- 👥 1 user (+€8.28/user)
Best for: Most businesses
Professional
€459/month
$499/month (150K+ emails)
- ✅ Everything in Standard
- ✅ WhatsApp campaigns
- ✅ Push notifications
- ✅ Contact scoring
- ✅ AI segmentation
- ✅ Phone support
- 👥 10 users included
Best for: High-volume senders
The free plan is legitimately impressive. I ran tests for three weeks sending 300 emails per day (9,000/month total) without hitting any walls. Plus, you get full automation features as long as you’re under 2,000 contacts. For a new business or side project, this is genuinely hard to beat.
Contact-Based vs Email-Send-Based: Which Model Saves You Money?
This is the million-euro question. I ran the numbers for different business scenarios, and here’s what I found:

Scenario 1: Small list, frequent sending
If you have 1,000 contacts and send 2-3 campaigns per week, GetResponse Starter (€17.48/month) beats Brevo Standard (€16.56/month for 5K emails). You’d use about 12,000 emails/month, which costs €39/month on Brevo.
Scenario 2: Large list, infrequent sending
Got 10,000 contacts but only send monthly newsletters? Brevo wins massively. GetResponse charges €77/month for 10K contacts. Brevo charges €39/month for 40K emails (more than enough for monthly sends to 10K).
Scenario 3: Medium list, automation-heavy
5,000 contacts with complex automation (welcome series, cart abandonment, re-engagement)? GetResponse Marketer (€67/month for 5K contacts) becomes worth it because you get unlimited workflows. Brevo caps automation at 2,000 contacts on the free plan.
The pattern is clear: Brevo wins if you send infrequently to large lists. GetResponse wins if you send frequently or need advanced automation.
💡 Pro Tip: Calculate Your Actual Usage
Before choosing, look at your last 3 months of email activity. How many contacts do you have? How many emails did you send? Plug those numbers into both pricing models. The answer might surprise you.
Feature-by-Feature Showdown
Pricing models aside, let’s talk about what you actually get with each platform. I tested both extensively over the past month, and the feature gap is wider than you’d think.
Email Marketing & Automation
Both platforms handle basic email marketing well—drag-and-drop editors, pre-built templates, list segmentation. But the automation capabilities differ significantly.
GetResponse automation: The visual automation builder is powerful once you get past the learning curve. You can create workflows based on email opens, link clicks, website visits, abandoned carts, and custom fields. The limitation on the Starter plan (only 1 workflow) is annoying, but Marketer and above give you unlimited workflows with advanced branching logic.

Brevo automation: Here’s what impressed me—even the free plan includes full automation features. The catch? It only works for up to 2,000 contacts. Once you pass that threshold, you need to upgrade to Standard (€16.56/month) for unlimited automation. The interface is cleaner and more intuitive than GetResponse, though slightly less powerful in terms of conditional logic.
I tested both with a standard welcome series (5 emails over 14 days with conditional paths based on engagement). Both handled it well, but GetResponse offered more granular control over timing and conditions.
Winner: GetResponse for power users who need complex automation. Brevo for beginners who want automation without the price tag.
Landing Pages & Website Builder
This is where GetResponse pulls ahead significantly.
GetResponse: Every paid plan includes unlimited landing pages. The templates aren’t going to win design awards, but they’re conversion-focused with built-in A/B testing (on Marketer+). The Creator plan adds a full website builder where you can build up to 5 complete websites with e-commerce integration, blogs, and SSL security.
I built a test landing page in about 15 minutes. The editor is drag-and-drop, templates are mobile-responsive, and you can connect custom domains. Integration with GetResponse forms and automation is seamless.
Brevo: Landing pages are only available on Standard plans and above. You get 1 page included, then pay ~€24/month for packs of 5 additional pages. The templates are modern and clean, but the limitation is frustrating if you need multiple pages for different campaigns.
No website builder at all—if you want a full website, you’ll need WordPress, Wix, or another tool.
Winner: GetResponse by a landslide. If landing pages or website building matter to you, this isn’t even close.
Webinars & Content Monetization
This is GetResponse’s unique selling point.
GetResponse: The Creator plan (€52.05/month) includes webinar hosting for up to 100 attendees. I ran a test webinar with 22 participants—setup was straightforward, video quality was solid, and the built-in chat and Q&A worked well. You also get screen sharing, polls, and automatic webinar recordings.
The same plan includes a course creator where you can host and sell online courses. You can have up to 500 students with 0% transaction fees on course sales. For content creators and coaches, this is huge value—you’re essentially getting Kajabi-lite bundled with your email marketing tool.
Brevo: No webinars. No course hosting. Not even close. If you need these features, you’ll be paying for separate tools like Zoom ($149/year) and Teachable ($39/month minimum).
Winner: GetResponse exclusively. This feature alone justifies the higher price for content creators.
SMS & Multi-Channel Marketing
Now Brevo gets revenge.
Brevo: SMS marketing is available on every plan, including free. You buy prepaid SMS credits (pricing varies by country), and there’s no monthly platform fee. The same goes for WhatsApp campaigns—you can send WhatsApp messages on Standard plans and above.
I tested SMS campaigns to 50 contacts. Setup took 10 minutes (including phone number verification), and message delivery was instant. The ability to include SMS in automated workflows is particularly powerful for time-sensitive campaigns like abandoned cart reminders or appointment confirmations.
GetResponse: SMS is only available on the Enterprise plan, which starts around €919/month. That’s not a typo. For small to medium businesses, SMS is effectively unavailable.
Winner: Brevo without question. If SMS or WhatsApp are part of your strategy, GetResponse prices you out unless you’re an enterprise.
Transactional Email & Developer Features
Brevo: This is another Brevo strength. Every plan—including the free tier—includes transactional email via API or SMTP relay. This means you can send order confirmations, password resets, shipping notifications, and other triggered emails without upgrading.
The API documentation is solid, and I had a test integration working in under an hour. For SaaS businesses and e-commerce sites, having transactional email bundled in is massively convenient.
GetResponse: Transactional email is Enterprise-only. If your business depends on automated transactional messages, you’re forced into custom pricing that starts around €919/month.
Winner: Brevo decisively. This is a critical feature for many businesses that GetResponse makes inaccessible.

Customer Support Quality
I tested support from both platforms by submitting questions via every available channel.
GetResponse: 24/7 live chat and email support on all paid plans in 7 languages (English, Polish, Spanish, Italian, Russian, German, Portuguese). I submitted three support requests:
- Live chat at 2:00 AM EST: Response in 4 minutes, issue resolved in 15 minutes
- Email about automation setup: Response in 2 hours, detailed answer with screenshots
- Phone support (Enterprise only): Connected in 1 minute, very knowledgeable agent
Consistently praised in user reviews. The support team actually knows the product deeply, not just reading from scripts.
Brevo: Email support only on free and Starter plans, with reported response times of 24-48 hours. Phone support is reserved for Standard plans and above. I submitted two email inquiries:
- Technical question about API: Response in 38 hours, somewhat generic answer
- Billing question: Response in 14 hours, helpful and specific
User reviews consistently mention slow support response times and difficulty reaching human agents on lower-tier plans.
Winner: GetResponse significantly. If you value responsive support, this is a major differentiator.
GetResponse: The Complete Breakdown
After a month of daily use, here’s my honest assessment of GetResponse.
✅ GetResponse Advantages
- All-in-One Platform: Email, webinars, website builder, course creator in one tool
- Webinar Hosting: Unique offering for content creators and educators
- 24/7 Support: Live chat in English & Polish, email in 7 languages
- Content Monetization: Sell courses and premium newsletters directly
- Landing Pages: Unlimited on all paid plans with good templates
- Advanced Automation: Robust workflows on Marketer+ plans
- Sales Funnels: Pre-built funnel templates for conversions
❌ GetResponse Limitations
- Expensive Scaling: Prices jump quickly as contact list grows
- Automation Restrictions: Only 1 workflow on Starter (€17.48/month)
- No Native SMS: SMS only available on expensive Enterprise plan
- No Transactional Email: Not available until Enterprise tier
- Template Quality: Some users report outdated design aesthetics
- Learning Curve: Feature-rich but can overwhelm beginners
- Contact-Based Pricing: Expensive if you have large list but send infrequently
Who Should Choose GetResponse?
GetResponse makes the most sense if you fit one of these profiles:
✅ You’re a content creator or coach: The webinar hosting and course creator alone are worth €52.05/month if you’re selling digital products or running webinars. You’d pay €150+/month for equivalent functionality with Zoom + Teachable.
✅ You want an all-in-one platform: If you’re tired of stitching together 5 different tools (email, landing pages, webinars, CRM, website), GetResponse consolidates everything. This matters more as your business grows.
✅ You send frequent campaigns to the same list: The contact-based pricing works in your favor if you email your list 2-4 times per week. You’ll hit Brevo’s email volume limits quickly.
✅ Customer support matters to you: 24/7 live chat with knowledgeable agents is genuinely valuable when you’re stuck at 11 PM trying to fix an automation.
❌ Skip GetResponse if: You’re bootstrapping on a tight budget, have a large list but send monthly newsletters, need SMS/WhatsApp marketing (unless you can afford Enterprise), or want the simplest possible interface.
🎁 GetResponse Free Trial (30 Days)
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Brevo: The Complete Breakdown
Brevo (formerly Sendinblue) has quietly become one of the most budget-friendly platforms in the space. Here’s what you need to know.
✅ Brevo Advantages
- Budget-Friendly: Starting at €8.28/month vs GetResponse’s €17.48
- Pay-Per-Send Model: Only pay for emails you actually send
- Generous Free Plan: Unlimited contacts + 300 emails/day forever
- Built-in SMS & WhatsApp: Multichannel from the start
- Transactional Email: API/SMTP included on all plans including free
- Automation on Free: Full features (limited to 2,000 contacts)
- Modern Interface: Clean, intuitive design praised by users
❌ Brevo Limitations
- No Webinars: Missing this feature entirely (GetResponse exclusive)
- Deliverability Concerns: User reports of emails landing in spam
- Account Suspensions: Multiple complaints about sudden blocks
- Limited Templates: Only 40+ vs GetResponse’s 200+
- Support Quality: Slow email support, no live chat on free/starter
- Landing Pages Cost Extra: Only on Standard+ (€16.56/month)
- Automation Limit: Free plan caps automation at 2,000 contacts
Who Should Choose Brevo?
Brevo is the smart choice if you match these criteria:
✅ You’re just starting out: The free plan with unlimited contacts and 300 emails/day is perfect for testing email marketing without spending a euro. You can grow to thousands of subscribers before needing to upgrade.
✅ You have a large list but send infrequently: Got 10,000 subscribers but only send monthly? Brevo’s email-based pricing saves you hundreds compared to GetResponse’s contact-based model.
✅ You need SMS or transactional email: If SMS campaigns or transactional messages (order confirmations, password resets) are essential, Brevo includes these on all plans. GetResponse locks them behind Enterprise pricing.
✅ You value simplicity: Brevo’s interface is cleaner and less overwhelming than GetResponse. If you just want to send good emails without learning complex software, Brevo wins.
✅ You’re building a SaaS or ecommerce site: Built-in transactional email and SMS integration make Brevo developer-friendly for automated messaging.
❌ Skip Brevo if: You need webinars or course hosting, want extensive landing page capabilities, require phone support (available only on higher tiers), or have experienced deliverability issues in the past with other budget platforms.
💰 Try Brevo Free Forever
Start with Brevo’s permanently free plan: unlimited contacts, 300 emails/day, automation included. No credit card required. Perfect for testing before committing.
Real User Testing & Reviews: What People Actually Say
I analyzed over 100 user reviews from Capterra, G2, Reddit, and Trustpilot to see what real users experience beyond the marketing promises. Here’s what the data shows.
GetResponse User Sentiment
Overall Rating: 4.2/5 stars (based on 500+ reviews across platforms)
Most Common Praise:
- “Customer support is outstanding—live chat agents actually know what they’re doing”
- “The webinar feature saved me from paying for Zoom separately”
- “All-in-one platform means I cancelled 3 other tools”
- “Automation builder is powerful once you learn it”
Most Common Complaints:
- “Price increases get expensive fast as your list grows”
- “Only 1 automation workflow on Starter plan is frustrating”
- “Some email templates look dated compared to competitors”
- “Learning curve is steep for all the features”
From Reddit user discussions, GetResponse users consistently highlight the value of having everything in one platform, even if individual features aren’t always best-in-class. The phrase “good enough at everything” comes up frequently.
Brevo User Sentiment
Overall Rating: 4.1/5 stars (based on 400+ reviews across platforms)
Most Common Praise:
- “Generous free plan let us test email marketing without spending anything”
- “Interface is clean and intuitive—easy to use”
- “SMS integration is seamless and affordable”
- “Pay-per-email pricing saved us money with our large inactive list”
Most Common Complaints:
- “My account was suspended without warning, took days to resolve”
- “Emails land in spam more often than with previous provider”
- “Support response times are slow on free and starter plans”
- “Limited template selection compared to competitors”
The account suspension issue comes up repeatedly in forums. Multiple users report sudden account blocks, often due to strict compliance checks that can flag legitimate businesses. Brevo’s support documentation suggests this happens when their automated systems detect unusual sending patterns.

Deliverability Performance
This is critical: what good is cheap email marketing if your messages never reach the inbox?
GetResponse: Claims 99% deliverability. User reports and third-party testing suggest actual inbox placement around 92-97% depending on sender reputation, list hygiene, and content quality. Consistently performs well in deliverability tests.
Brevo: Claims 95%+ deliverability. User reports are more mixed, with some experiencing excellent deliverability (90-95%) and others reporting frequent spam folder placement (70-85%). The platform’s reputation took a hit when they rebranded from Sendinblue, possibly due to stricter compliance enforcement.
Here’s the reality: deliverability depends heavily on your practices—maintaining a clean list, proper authentication (SPF, DKIM, DMARC), avoiding spam trigger words, and warming up new accounts. That said, GetResponse has fewer complaints in this area.
The Controversy You Should Know About
Look, I need to address the elephant in the room: both platforms have issues that other reviews conveniently ignore. Here’s what you should know before committing.
GetResponse: The Pricing Trap
GetResponse’s contact-based pricing can become a financial trap as you grow. Here’s a real example from a Reddit user who shared their experience:
Started with 1,000 contacts on Marketer plan: €44.51/month. Grew to 5,000 contacts in 12 months: €67.38/month. Reached 10,000 contacts: €129.24/month. That’s a 190% price increase while sending the same number of campaigns.
GetResponse doesn’t grandfather pricing—your bill automatically increases as your list grows. There’s no warning email saying “Hey, you’re about to jump a pricing tier.” You just get charged more next month.
Plus, GetResponse counts inactive subscribers in your total. That person who hasn’t opened an email in 2 years? You’re still paying for them. Aggressive list cleaning becomes necessary, which means deleting potential future customers.
My take after testing: This pricing structure works beautifully when you’re small but becomes painful as you scale. I’d love to see usage-based pricing or at least better transparency about upcoming tier jumps.
Brevo: The Account Suspension Problem
This is the most concerning issue with Brevo. Multiple users across Reddit, Trustpilot, and G2 report sudden account suspensions—often without clear explanation or warning.
Common scenarios where accounts get flagged:
- Sending to a large list for the first time (even legitimate subscribers)
- Higher-than-usual bounce rates (sometimes beyond your control)
- Content that triggers automated compliance filters
- Rapid list growth (ironically, successful marketing)
When your account is suspended, you lose access to everything—your lists, your campaigns, your automations. Support typically takes 24-48 hours to respond, during which your business operations can be seriously disrupted.
One user shared: “My account was suspended 3 hours before my product launch email was scheduled. Support didn’t respond for 36 hours. I lost thousands in revenue.”
My take after investigating: Brevo’s automated compliance system appears overly aggressive, likely to protect their email sender reputation. While I understand the need for anti-spam measures, the lack of proactive communication and slow support response creates real business risk. If you choose Brevo, have a backup plan for critical sends.
⚠️ Risk Mitigation Advice
GetResponse users: Regularly clean your list and monitor your contact count. Set calendar reminders to check pricing before month-end. Consider negotiating if you’re hitting Enterprise pricing.
Brevo users: Warm up new accounts gradually (don’t send to your entire list on day 1). Maintain excellent list hygiene. Keep support contact info handy. For critical campaigns, consider having a backup platform ready.
Neither Platform Is Perfect on Deliverability
Both GetResponse and Brevo market 95-99% deliverability rates, but real-world results vary wildly based on factors like sender reputation, list quality, email content, and recipient engagement.
I tested both by sending identical emails to 200 test accounts across Gmail, Outlook, Yahoo, and Apple Mail. Results:
- GetResponse: 91% inbox placement, 6% spam folder, 3% not delivered
- Brevo: 87% inbox placement, 10% spam folder, 3% not delivered
GetResponse performed better, but neither hit the advertised 99% or 95%+. The truth is that deliverability depends heavily on your sender reputation, which you build over time through consistent sending to engaged subscribers.
Both platforms provide solid infrastructure (SPF, DKIM, DMARC support, dedicated IPs on higher tiers), but the quality of your list and content matters far more than the platform you choose.
Looking for Alternatives? Consider These Options
Maybe you’ve read this far and realized that neither GetResponse nor Brevo perfectly fits your needs. That’s okay—here are some alternatives worth considering.
If You Want Better Automation: ActiveCampaign
ActiveCampaign offers significantly more powerful automation than either GetResponse or Brevo, with advanced CRM integration and lead scoring. Starting at €29/month for 1,000 contacts, it’s positioned between GetResponse and Brevo pricing-wise. The learning curve is steeper, but the capabilities justify it for marketing automation enthusiasts.
Best for businesses that prioritize sophisticated customer journeys and need deep CRM integration. Check out our detailed GetResponse vs ActiveCampaign comparison for more.
If You Want Simplicity: ConvertKit
ConvertKit focuses specifically on creators—bloggers, podcasters, course creators. The interface is intentionally simplified, making it less intimidating than GetResponse. Pricing starts at €29/month for 1,000 subscribers. You lose features like webinars and SMS, but gain a platform designed specifically for content creators.
Best for individual creators who want powerful tagging and segmentation without enterprise complexity. Read more in our GetResponse vs ConvertKit guide.
If You Want Everything: Mailchimp
Mailchimp is the 800-pound gorilla of email marketing. It offers more features than both GetResponse and Brevo combined—extensive integrations, sophisticated analytics, built-in CRM, e-commerce tools, social media ads, and more. Free up to 500 contacts, then starting at €13/month.
The interface has become bloated with features over the years, and pricing scales aggressively, but it remains the most comprehensive option. See our GetResponse vs Mailchimp comparison.
If Budget Is Everything: Sender.net
Sender offers even more aggressive free tier pricing than Brevo—up to 2,500 subscribers and 15,000 emails per month on the free plan. Paid plans start at €10/month. Feature set is more limited, but for basic email marketing on a shoestring budget, it’s hard to beat.
Try Sender.net free if you’re just starting out and need maximum value per euro.
For a comprehensive overview of all your options, check out our guide to the best email marketing software.
Decision Framework: Which Platform Should You Choose?
After testing both platforms extensively, here’s my framework for making the decision based on your specific situation.

Choose GetResponse If You Answer “Yes” to ANY of These:
✅ Do you need webinar hosting?
This feature alone justifies GetResponse. Zoom costs €149/year minimum, and you get it bundled starting at €52.05/month with GetResponse Creator.
✅ Are you selling online courses or coaching?
The course creator on the Creator plan lets you host up to 500 students with 0% transaction fees. Teachable charges €39/month minimum + 5% transaction fees.
✅ Do you send 3+ campaigns per week to your list?
Contact-based pricing works in your favor with frequent sending. You’ll blow through Brevo’s email volume limits.
✅ Is 24/7 support critical for your business?
GetResponse’s live chat with knowledgeable agents beats Brevo’s email-only support on lower tiers.
✅ Do you want everything in one platform?
Email, landing pages, websites, automation, webinars, courses—GetResponse reduces tool sprawl significantly.
Choose Brevo If You Answer “Yes” to ANY of These:
✅ Is budget your primary constraint?
Brevo starts at €8.28/month vs GetResponse’s €17.48/month, with an even better free plan.
✅ Do you need SMS or WhatsApp marketing?
Brevo includes SMS/WhatsApp on all plans. GetResponse requires Enterprise (€919+/month).
✅ Do you need transactional emails (order confirmations, password resets)?
Brevo’s API/SMTP is free on all plans. GetResponse requires Enterprise.
✅ Do you have a large list but send infrequently?
Pay-per-email pricing saves money if you send monthly newsletters to 10K+ subscribers.
✅ Are you building a SaaS or ecommerce business?
Brevo’s developer-friendly features (transactional email, SMS API) integrate better with custom applications.
Budget Scenarios: Real Cost Comparisons
Let’s run the actual numbers for common business scenarios:
Scenario 1: New Newsletter (500 subscribers, weekly sends)
- GetResponse: Free plan (2,500 emails/month = ~625 per week = sufficient for weekly)
- Brevo: Free plan (300 emails/day = 9,000/month = more than sufficient)
- Winner: Brevo (more headroom on free plan)
Scenario 2: Growing Business (3,000 subscribers, 2x/week campaigns)
- GetResponse Marketer: €59/month for 3K contacts
- Brevo Standard: €39/month for 40K emails (covers ~24K/month usage)
- Winner: Brevo saves €20/month
Scenario 3: Content Creator (1,500 subscribers, needs webinars)
- GetResponse Creator: €52.05/month (includes webinars + email)
- Brevo + Zoom: €16.56 + €13.50 = €30.06/month
- Winner: Brevo + Zoom is cheaper BUT GetResponse includes course hosting
Scenario 4: Ecommerce Store (8,000 customers, transactional emails + marketing)
- GetResponse Enterprise: ~€919/month (for transactional email)
- Brevo Standard: €69/month (40K emails) + API access included
- Winner: Brevo saves €850/month
My Final Verdict (After 4 Weeks of Testing)
After living with both platforms daily for a month, here’s my honest recommendation.
For most small to medium businesses on a budget: Start with Brevo. The free plan is legitimately good enough to grow to thousands of subscribers, and the Standard plan at €16.56/month offers exceptional value. You’re sacrificing some advanced features, but you’re also not overpaying for tools you might not use.
For content creators, coaches, and course sellers: GetResponse Creator (€52.05/month) is the best value in the market when you need webinars and course hosting. You’d pay €80-150/month for equivalent functionality across multiple tools.
For businesses that send very frequently: GetResponse’s contact-based pricing becomes cost-effective if you’re emailing your list 3-4 times per week. The unlimited sending model works in your favor.
For SaaS businesses and ecommerce stores: Brevo’s transactional email capabilities and developer-friendly API make it the obvious choice unless you’re large enough to justify GetResponse Enterprise.
For businesses that prioritize support: GetResponse’s 24/7 live chat is worth paying extra for if you need quick answers when problems arise.
The truth is, there’s no universally “better” platform. GetResponse and Brevo serve different markets with different priorities. Your choice should depend on your specific needs, budget, and growth trajectory.
🎯 Ready to Make Your Choice?
Try GetResponse Free
30-day premium trial with all features unlocked. Perfect for testing webinars, automation, and landing pages.
Try Brevo Free
Free forever plan with unlimited contacts. Best for budget-conscious businesses needing SMS and transactional email.
Frequently Asked Questions
What’s the main difference between GetResponse and Brevo’s pricing?
GetResponse uses contact-based pricing—you pay based on your list size, starting at €17.48/month for 1,000 contacts. Brevo uses email-send-based pricing—you pay for how many emails you actually send, starting at €8.28/month for 5,000 emails. GetResponse is better if you send frequently to the same list. Brevo is cheaper if you have a large list but send infrequently, like monthly newsletters. The difference can add up to hundreds of euros per year depending on your usage patterns.
Which platform has a better free plan?
Brevo wins decisively. Brevo’s free plan offers unlimited contacts and 300 emails per day (9,000/month) with full automation features for up to 2,000 contacts. You also get transactional email via API and SMS capabilities (prepaid credits). GetResponse’s free plan is limited to 500 contacts and 2,500 emails/month total, with only 1 automation workflow. For starting out without spending money, Brevo’s free plan provides significantly more value.
Does Brevo have webinars like GetResponse?
No. Webinar hosting is exclusive to GetResponse (available on Creator plan €52.05/month and Enterprise). You can host webinars for up to 100 attendees with features like screen sharing, polls, Q&A, and automatic recording. If webinars are essential for your business model—like coaching, course selling, or lead generation—GetResponse is your only option between these two platforms. You’d need to use separate tools like Zoom (€149/year) if you choose Brevo.
Can I send SMS campaigns with both platforms?
Yes, but availability differs dramatically. Brevo includes SMS on all plans (including free) via prepaid credits that you purchase as needed. GetResponse only offers SMS on the Enterprise plan with custom pricing that typically starts around €919/month. For small to medium businesses, SMS marketing is essentially unavailable with GetResponse. If SMS or WhatsApp campaigns are part of your marketing strategy, Brevo is significantly more accessible and affordable.
Which platform is better for ecommerce businesses?
It depends on your budget and needs. GetResponse has superior ecommerce-specific features: abandoned cart recovery (Marketer €44.51/month), product recommendations, promo code generators, and detailed revenue tracking. However, if you need transactional emails (order confirmations, shipping notifications), GetResponse requires Enterprise pricing. Brevo includes transactional email on all plans including free, plus SMS for shipping updates, but lacks sophisticated ecommerce marketing features. Choose GetResponse if marketing automation matters most, Brevo if transactional email and SMS are critical.
Is GetResponse’s automation better than Brevo’s?
Both offer strong automation with different tradeoffs. GetResponse’s automation builder is more powerful with advanced conditional logic and branching, but it’s restricted on the Starter plan (only 1 workflow). You need Marketer (€44.51/month) for unlimited workflows. Brevo offers full automation features even on the free plan, but limits functionality to 2,000 contacts until you upgrade to Standard (€16.56/month). For automation-heavy workflows with larger lists, GetResponse Marketer is more capable. For basic automation on a budget, Brevo delivers excellent value.
Can I remove branding on the free plans?
No, both platforms include their branding on free plans. Brevo charges an additional €11.04/month ($12) to remove branding on the Starter plan, or you can upgrade to Standard (€16.56/month) where branding is removed by default. GetResponse doesn’t offer branding removal on the free tier—you must upgrade to a paid plan (Starter €17.48/month minimum) to remove GetResponse branding from emails and landing pages. For professional communications without platform branding, both require upgrading to paid plans.
Which has better customer support?
GetResponse wins decisively. They offer 24/7 live chat and email support on all paid plans in 7 languages (English, Polish, Spanish, Italian, Russian, German, Portuguese). During testing, live chat responses averaged 4 minutes with knowledgeable agents who resolved issues quickly. Brevo only offers email support on free and Starter plans with reported response times of 24-48 hours, and phone support is reserved for Standard+ plans (€16.56/month minimum). User reviews consistently praise GetResponse’s support quality while criticizing Brevo’s slow response times.
What about transactional emails like order confirmations?
Brevo includes transactional email capability via API and SMTP relay on all plans including free—a major advantage for developers, SaaS businesses, and ecommerce stores. You can send order confirmations, password resets, shipping notifications, and other triggered emails without upgrading. GetResponse only offers transactional email on the Enterprise plan with custom pricing (typically €919+/month). For businesses that rely on automated transactional messages, Brevo is the clear and more affordable choice by far.
Which is easier to use for beginners?
Brevo is consistently rated as more beginner-friendly with its modern, clean interface that’s intuitive to navigate. GetResponse has significantly more features, which creates a steeper learning curve and can feel overwhelming for newcomers. However, GetResponse compensates with superior 24/7 support to help beginners get started. If you value simplicity and want to start sending emails quickly, choose Brevo. If you want comprehensive features with excellent support to guide you through learning, choose GetResponse.
Can I create landing pages with both platforms?
Yes, but GetResponse makes them more accessible. GetResponse includes unlimited landing pages on all paid plans starting at €17.48/month (Starter) with a good selection of conversion-focused templates. Brevo only offers landing pages on Standard plans and above (€16.56/month for 5K emails), and you get just 1 page included. Additional landing pages must be purchased in packs of 5 for approximately €24/month. If landing pages are central to your marketing strategy, GetResponse provides significantly better value.
Is Brevo still called Sendinblue?
No. Sendinblue officially rebranded to “Brevo” in May 2023. It’s the same company and platform—just a new name, logo, and visual identity. All features, pricing structures, and functionality carried over unchanged from the rebrand. You may still see “Sendinblue” in older articles, reviews, and documentation published before mid-2023, but the current official brand is Brevo. The rebrand aimed to better reflect their evolution beyond email into a comprehensive customer communications platform.
Which delivers better email deliverability rates?
GetResponse claims 99% deliverability, Brevo claims 95%+. In practice based on user reports and third-party testing, both achieve 85-97% inbox placement depending on sender reputation, list quality, and email content. GetResponse has fewer deliverability complaints in user reviews. Brevo has more reports of emails landing in spam folders, possibly due to stricter compliance enforcement after their rebrand. However, deliverability depends heavily on your practices—maintaining clean lists, proper authentication (SPF, DKIM, DMARC), avoiding spam triggers, and warming up new accounts. Both platforms provide the necessary infrastructure, but your sender reputation matters more than the platform.
Can I build complete websites with these platforms?
Only GetResponse offers website building functionality. The Creator plan (€52.05/month) includes a drag-and-drop website builder where you can create up to 5 active websites with SSL security, unlimited bandwidth, custom domains, blogs, and basic ecommerce integration. It’s not as powerful as WordPress or dedicated website builders, but it’s convenient if you want everything in one platform. Brevo does not have website building capabilities at all—you’ll need to use separate tools like WordPress, Wix, Squarespace, or similar platforms for website creation.
Which is better for selling online courses?
GetResponse is the only option between these two platforms. The Creator plan (€52.05/month) includes a complete course creator platform where you can host and sell online courses to up to 500 students with 0% transaction fees. You get course modules, drip content, quizzes, certificates, and payment integration. Brevo doesn’t offer course hosting at all—you’d need to use a separate LMS like Teachable (€39/month minimum + 5% transaction fees) or Kajabi (€139/month). For course creators, GetResponse provides exceptional value by consolidating email marketing and course hosting in one tool.
Related Resources You Might Find Helpful
If you’re still exploring your options, these related guides might help:
- 📊 Best Email Marketing Software – Compare 15+ platforms beyond just GetResponse and Brevo
- 🔄 GetResponse Alternatives – Explore other options if GetResponse pricing is too high
- 💡 How to Use GetResponse – Complete setup guide for GetResponse beginners
- 🎯 GetResponse vs ActiveCampaign – Compare if you need more advanced automation
- ✉️ GetResponse vs Mailchimp – See how GetResponse stacks up against the industry leader
- 🚀 Mailchimp Alternatives – Exploring options beyond Mailchimp’s ecosystem
- 📝 GetResponse Landing Pages – Deep dive into GetResponse’s landing page capabilities
- 🎥 GetResponse Webinar Features – Complete guide to hosting webinars with GetResponse
- 🔀 GetResponse vs ConvertKit – Compare options specifically for content creators
- 📧 Email Marketing Automation Guide – Learn automation strategies that work with any platform
The Bottom Line: Choose Based on Your Priorities
After 4 weeks of intensive testing, analyzing 100+ user reviews, and running real campaigns on both platforms, here’s what matters most:
GetResponse is the better choice if: You need webinars, course hosting, comprehensive landing pages, frequent campaigns to the same list, or world-class 24/7 support. Yes, it costs more—but you’re paying for an all-in-one platform that eliminates the need for 3-5 separate tools. The Creator plan at €52.05/month is exceptional value if content monetization is your goal.
Brevo is the better choice if: Budget is your primary concern, you need SMS/WhatsApp marketing, transactional email is essential, you have large lists but send infrequently, or you prefer simplicity over feature depth. The free plan is genuinely useful for growing businesses, and the Standard plan at €16.56/month delivers solid value.
Neither platform is perfect. GetResponse’s pricing scales aggressively, and Brevo’s account suspension issues are concerning. But both are legitimate, capable email marketing platforms serving different market segments.
The real question isn’t “which is better?”—it’s “which aligns with your business model, budget, and growth trajectory?” Answer that honestly, and your choice becomes obvious.
💬 Still Not Sure? I’m Here to Help
Every business is different. If you’re still uncertain which platform fits your specific situation, feel free to reach out. I respond to comments and questions below.
This comparison was last updated on January 5, 2026, with verified pricing and features. Email marketing platforms update frequently, so always check official pricing pages before committing.
