Make.com Review 2026: Pricing, Features & Is It Worth It?

This article was last updated March 2026 with verified current pricing and feature changes — including Make’s August 2025 billing switch from operations to credits, and the November 2025 credit pricing standardization that most reviews haven’t caught up with yet.

What Is Make.com — and Why Does It Exist?

Make.com is a visual workflow automation platform that connects 3,000+ apps through a drag-and-drop scenario builder, enabling complex multi-branch automations without code. Founded in 2012 as Integromat in Prague, Czech Republic, it rebranded as Make in 2022 following acquisition by enterprise software company Celonis. Make now serves over 350,000 users worldwide and competes directly with Zapier and n8n in the no-code automation space. Plans range from free to enterprise, with the core paid entry point at $9/month (€7.74/month, verified March 2026).

The reason Make exists — and the reason it’s grown so fast — is Zapier’s pricing model. Zapier charges by the task, which becomes wildly expensive once your automations get complex. Make charges by credits, starts at less than half the price, and lets you build genuinely sophisticated workflows. The trade-off is a steeper learning curve. That’s the central tension of this whole review.

Make.com Pricing 2026: How Much Does It Cost? (USD + EUR)

Make.com offers five pricing tiers. The free plan includes 1,000 credits/month with no time limit. Paid plans start at $9/month (€7.74) on annual billing, rising to $16/month Pro (€13.77) and $29/month Teams (€24.96). Enterprise pricing is custom. EUR prices are based on an exchange rate of 1 USD = €0.8607, verified March 2026 via XE.com. Note: Make switched from “operations” to “credits” billing on August 27, 2025 — a 1:1 conversion for standard module actions.

Make.com pricing at a glance: Free ($0), Core ($9/month), Pro ($16/month), Teams ($29/month), and Enterprise (custom) — all billed in what Make now calls “credits,” the direct 1:1 replacement for what used to be called “operations.” If you’re looking for exact operations limits: the free plan includes 1,000 operations/month, and every paid plan starts at 10,000 operations/month. The table below breaks down what each plan actually includes.

* EUR prices at 1 USD = €0.8607, verified March 2026 via XE.com. Credits can be scaled beyond base plan amounts at a 25% premium above plan rate (standardized November 2025).

How Does the Credit System Work — and What Drains Credits Unexpectedly?

Every module action in a Make.com scenario costs 1 credit. Sounds simple. The part that trips up nearly every new user is the polling trigger behaviour: polling triggers consume 1 credit per check, even when no new data is found. If a scenario polls every minute around the clock, that’s 1,440 credits per day from the trigger alone — before a single module executes.

There are a few other ways credits disappear faster than expected. AI modules cost variable credits based on token usage (not a flat 1 per call). The Make Code App — which runs JavaScript or Python inside scenarios — costs 2 credits per second of execution time. And extra credits beyond your plan limit are charged at a 25% premium above your plan rate, a policy that was standardized in November 2025.

A useful estimation formula before you build: (number of scenarios) × (runs per day) × (modules per run) × 30 = monthly credits needed. A scenario with 10 modules running hourly equals 7,200 credits/month — comfortably within the Core plan’s 10,000.

What Can Make.com Actually Do? Core Features Explained

The Visual Canvas — Make’s Defining Feature

Unlike Zapier’s linear editor (trigger → action → action) or n8n’s developer-heavy node view, Make’s canvas displays workflows as actual flowcharts. You can see every branch, every filter condition, every loop — simultaneously. This makes debugging a 15-module workflow genuinely manageable, because you can trace exactly where a scenario broke and why.

Advanced Logic: Routers, Filters, Iterators, Aggregators

This is where Make earns its reputation among power users. A Router splits incoming data into multiple paths based on conditions — so a single lead form submission can simultaneously trigger an email sequence, create a CRM record, and post to Slack, with each path executing different logic. Filters let you gate any module with conditional rules. Iterators loop through arrays (useful when an API returns a list and you need to process each item). Aggregators collect iterated output back into a single bundle.

Comparable features in Zapier exist but are gated behind higher plans and lack the same visual clarity. In Make, all of this is available from the Core plan upward.

AI Integration — Make in 2026

The Make AI Agents feature (launched in beta, 2025) adds autonomous multi-step AI planning to scenarios. It’s genuinely interesting but not production-ready for most teams — the feature is hard to find in the UI, has no template support, and is flagged as beta across all documentation. Worth watching in 2026, but not a reason to switch today.

HTTP Module and Webhooks

This is one of Make’s most underrated features. The HTTP module lets you connect to any app with an API — even if there’s no native Make integration. Combined with webhooks (available on all paid plans from Core upward), this effectively makes Make’s integration list limitless. The official 3,000+ figure becomes a floor, not a ceiling.

Make.com Pros and Cons — The Honest Version

Is Make.com Better Than Zapier or n8n?

Make.com costs €7.74/month for 10,000 credits and unlimited scenarios — Zapier’s comparable paid plan (Pro, 750 tasks) starts at €17.19/month. That’s a meaningful price gap, but the comparison isn’t perfectly direct: Zapier doesn’t count filter steps against its task limit, while Make counts every module action. For workflows with 10+ modules, this matters.

Feature	Make.com	Zapier	n8n	Winner
Starting Price (paid)	€7.74/mo annual ($9/mo)	€17.19/mo annual ($19.99/mo)	Free (self-hosted) ~€20.65/mo cloud	🏆 Make (cloud)
Free Plan	✅ 1,000 credits/mo	✅ 100 tasks/mo	✅ Unlimited (self-hosted)	🏆 n8n (self-hosted)
App Integrations	3,000+	7,000–8,000+	~400 native + HTTP	🏆 Zapier
Workflow Builder	Visual canvas (complex)	Linear / form-based	Node-based (developer)	🏆 Make (power users)
Advanced Logic	Routers, iterators, aggregators	Paths, loops (paid)	Full code-level control	🏆 Make / n8n (tie)
AI Integration	OpenAI, Claude, Google AI +	Zapier Copilot (mature)	LangChain, any API	🏆 n8n / Make (tie)
Ease of Use	⚠️ Moderate (learning curve)	✅ Beginner-friendly	❌ Developer-focused	🏆 Zapier (beginners)
Self-hosting	❌ Cloud only	❌ Cloud only	✅ Open source	🏆 n8n
Customer Support	⚠️ Email + community only	✅ More responsive	⚠️ Community-heavy	🏆 Zapier
🏆 Best For	Agencies, power users, AI pipelines, complex multi-branch workflows	Beginners, broad app coverage, simple 2–3 step automations	Developers, self-hosted privacy, LangChain workflows

Quick verdict: Choose Make.com if you need complex conditional logic, AI pipelines, or high-volume automation at a competitive price. Choose Zapier if you’re building simple automations and want the largest app library. Choose n8n if you’re a developer who wants full control and doesn’t mind self-hosting.

Is Make.com GDPR Compliant? What European Users Need to Know

Make.com is GDPR compliant, SOC 2 Type II and ISO 27001 certified, and holds EU-U.S. Data Privacy Framework certification (as of 2025). For European businesses, this matters — especially when your automations are processing customer data across borders.

The Make.com Controversy: What Users Actually Complain About

Make.com’s G2 and Capterra ratings look almost suspiciously good — 4.8/5 on both platforms. Go deeper into Trustpilot (148 reviews, notably more polarised) and the picture changes somewhat. There are patterns worth knowing about before you commit.

The #1 complaint across every review platform is customer support. Slow ticket response, tickets closed without resolution, no live chat on Core or Pro plans. A Trustpilot user in November 2025 spent 12 hours trying to connect a single scenario, describing Make as “bloated and unintuitive even for technical people.” Another reported the UI freezing and losing work with no way to undo. These aren’t isolated incidents — UI lag on complex scenarios appears across multiple reviews from September through December 2025.

There’s also the no-auto-save issue. Make does not auto-save your work on the canvas. If your browser crashes mid-build, the work is gone. There’s no undo button. For a tool charging €13.77/month and aiming at professional users, this is a surprising omission that comes up repeatedly in reviews.

• Slow/unresponsive customer support (ticket closures, no live chat on lower plans)
• No auto-save and no undo button — reported work loss is real
• UI freezing and lag on complex, multi-module scenarios
• Billing surprises from polling triggers and AI module credit consumption
• AI Agents feature is technically beta and not production-ready despite marketing

My take: The support issues are genuine and persistent — not just one-off complaints. If you’re building business-critical automations, account for the fact that when something breaks, you may be relying on the community forum rather than a support agent. For most users the trade-off is acceptable given the price and capability. But if your automation goes down and it affects customers directly, that calculation changes.

Who Should Use Make.com — and Who Should Skip It?

✅ Make.com is a strong fit if you:

• Run complex automations with branching logic, loops, or data transformation
• Currently pay Zapier $50–$100/month and want the same (or better) at a fraction of the price
• Need to build AI pipelines connecting multiple providers (OpenAI, Claude, Gemini)
• Are an agency managing automations for multiple clients
• Have some technical background — you’re comfortable reading error logs and debugging
• Need GDPR-compliant automation with an EU data residency option (Enterprise)

❌ Skip Make.com if you:

• Have never built an automation before and want to start today without a learning curve
• Need live chat support as a baseline expectation
• Are building mission-critical workflows on a Core/Pro plan budget
• Want a fully self-hosted solution for maximum data privacy (use n8n instead)
• Only need 2–3 step automations — Zapier’s free plan may cover your needs entirely

For automation tools that pair well with Make.com’s workflows, check our best AI writing tools guide — many of the tools there integrate natively with Make.

Is Make.com Worth It? Our Verdict

Make.com earns a 4.2/5 from us in 2026. It’s the best-value no-code automation platform on the market for anyone who needs more than simple trigger-action chains — and the €7.74/month Core plan is genuinely hard to argue with when Zapier charges more than twice that for fewer features.

The support score is what’s holding Make back from a higher overall rating. If that issue gets resolved in 2026, the platform becomes considerably easier to recommend without caveats. For now: it’s an excellent tool if you can handle being largely self-sufficient when things break.

Need Automation but Not Sure Make Is Right for You?

If Make’s learning curve feels like too much right now, there are solid alternatives worth considering alongside your AI tool stack.

Omnisend — If your automations are primarily email and e-commerce focused, Omnisend’s built-in automation workflows cover most use cases without needing a separate tool. Starts at $16/month.

Pabbly Connect — A budget-friendly alternative with unlimited workflows at a flat $16/month, plus a genuine one-time lifetime purchase option Make doesn’t offer. Less powerful than Make for complex branching, but dramatically easier to get started with. Good for teams that need automation without a steep ramp. Read our full Pabbly Connect review or Pabbly Connect vs Make.com comparison for the complete breakdown.

Frequently Asked Questions About Make.com

What is Make.com and how is it different from Zapier?

Make.com is a visual workflow automation platform that connects 3,000+ apps through a drag-and-drop canvas interface. Unlike Zapier’s linear trigger-action model, Make uses a flowchart-style canvas where you build multi-branch scenarios with routers, filters, iterators, and error handlers — all without code. Zapier is easier for beginners building simple 2-step automations; Make is significantly more powerful (and more affordable) for complex workflows. For a broader look at AI-powered tools that integrate with Make, see our best AI writing tools guide.

How much does Make.com cost in EUR?

Make.com paid plans start at €7.74/month for Core (annual billing) or €9.11/month on monthly billing. Pro costs €13.77/month (annual) and Teams costs €24.96/month (annual). Enterprise pricing is custom. There’s also a permanent free plan with 1,000 credits/month. EUR prices are based on 1 USD = €0.8607, verified March 2026 via XE.com. USD equivalents: Core $9/mo, Pro $16/mo, Teams $29/mo.

What does Make.com cost in 2026?

Make.com’s official 2026 pricing: Free ($0/month, 1,000 operations), Core ($9/month annual billing, 10,000 operations), Pro ($16/month annual, 10,000 operations plus priority execution and AI features), Teams ($29/month annual, adds team roles and shared templates), and Enterprise (custom pricing, SSO and dedicated support). All paid tiers include the same 10,000-operation base allowance — the difference between Core, Pro, and Teams is features, not credit volume.

How many operations do I get free with Make.com?

Make.com’s free plan includes 1,000 operations per month (officially renamed “credits” in August 2025, but the limit and calculation are identical). That’s enough for 2 active scenarios with light usage — roughly 33 module actions per day if spread evenly. The free plan has no expiry date, but lacks webhooks and Make API access, and has a 15-minute minimum scheduling interval.

Is Make.com free? What are the free plan limits?

Yes — Make has a permanent free plan with no expiry date. It includes 1,000 credits/month and 2 active scenarios with access to all 3,000+ integrations. The main restrictions: no webhooks, a 15-minute minimum scheduling interval, no Make API access, and community-only support. It’s enough to learn the platform and test simple automations, but not for real business workflows. For those, Core at €7.74/month is the practical entry point.

How does the Make.com credit system work — and what drains credits unexpectedly?

As of August 27, 2025, Make switched from “operations” to “credits” (a 1:1 conversion). Every module action costs 1 credit. The surprise most users encounter: polling triggers consume 1 credit per check — even when no new data is found. AI modules cost variable credits based on token usage. The Make Code App costs 2 credits per second of execution. Extra credits beyond your plan limit cost 25% above your plan rate (standardized November 2025). Use this formula to estimate usage: (scenarios) × (runs/day) × (modules/run) × 30 = monthly credits.

Is Make.com good for beginners?

Honest answer: not really. The canvas is powerful but has a steeper learning curve than Zapier. Make uses its own terminology (scenarios, modules, bundles, routers) that adds friction for first-timers. That said, Make Academy provides free courses and certifications, there’s an active community forum, and 1,000+ templates give you a starting point. If you have any technical background, the investment pays off quickly. If you’ve never built any automation before, start with Zapier and migrate to Make once you outgrow it.

Is Make.com worth it compared to Zapier?

For power users, yes — it’s much better value. Make’s Core plan at €7.74/month includes 10,000 credits and unlimited active scenarios. Zapier Pro starts at €17.19/month for only 750 tasks. For complex multi-branch workflows or AI pipelines, Make wins on both capability and cost. For simple 2–3 step automations where ease of use matters more than price, Zapier is still the easier choice. The comparison isn’t perfectly direct — Zapier doesn’t count filter steps against its task limit, while Make counts every module action.

How good is Make.com’s customer support?

It’s the platform’s weakest point, and the reviews confirm it consistently. Slow ticket response times, tickets closed without resolution, and no live chat on Core or Pro plans — these complaints appear across Capterra, G2, and Trustpilot throughout 2025 and into 2026. The main support channels for paid users are email and the community forum. Individual agents receive positive mentions occasionally, but system-level responsiveness lags behind Zapier. Enterprise plan users get 24/7 dedicated support.

Can I use Make.com for AI automation in 2026?

Yes — this is actually one of Make’s strongest use cases in 2026. All paid plans include connections to OpenAI, Anthropic Claude, Google AI, and any AI provider with an API. You can build content pipelines, lead qualification systems, customer triage flows, and AI agent chains directly in Make’s canvas. The Make AI Agents feature (launched beta 2025) adds autonomous multi-step planning — but it’s still beta, hard to find in the UI, and has no templates yet. Worth watching but not ready to bet your business on.

Is Make.com GDPR compliant for European businesses?

Yes. Make.com is GDPR compliant, SOC 2 Type II and ISO 27001 certified, and holds EU-U.S. Data Privacy Framework certification. Enterprise plans include EU data residency — data stays in Europe. Core/Pro/Teams users should review Make’s Data Processing Agreement before connecting data subject to strict compliance requirements. Make acts as a data processor; you retain responsibility for your automations’ compliance with applicable regulations. TLS 1.2/1.3 in transit, AES-256 at rest.

What are the best Make.com alternatives?

The top alternatives are: Zapier (€17.19/month, easier to use, 7,000+ apps — best for beginners and broad app coverage); n8n (free self-hosted, ~€20.65/month cloud, developer-focused — best for engineers who want full control); Pabbly Connect ($16/month, unlimited workflows — good budget option); Microsoft Power Automate (~$15/month, best for Microsoft 365 environments); and IFTTT Pro (€3.40/month, very simple, limited to basic automations). For email marketing automation specifically, see our email marketing automation guide.

Related Resources

• 📊 Best AI Writing Tools 2026 — Tools that pair well with Make.com automation pipelines
• 📧 Email Marketing Automation Guide — When you need email-specific automation vs general-purpose tools
• 🔍 Best Email Marketing Software — Full comparison including automation capabilities
• 🤖 AI Tools Statistics 2026 — Market data on automation and AI adoption
• 💡 Best Free AI Tools — Free alternatives across automation and AI writing
• ⚡ Make vs Zapier — How Make.com stacks up against the market leader
• 🔧 Make vs n8n — Visual canvas vs developer-first node editor
• 🚀 How to Use Make.com — Step-by-step setup guide for your first scenario
• 🔗 Pabbly Connect vs Zapier
• 🔗 How to Use Pabbly Connect
• 🧩 n8n Review
• 🧩 n8n vs Zapier
• 🧩 How to Use n8n

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Affiliate disclosure: Some links in this article are affiliate links. If you purchase through these links, CompareAITools.org may earn a commission at no additional cost to you. This does not affect our editorial independence — we only recommend tools we’ve genuinely evaluated. Make.com pricing verified on official make.com/en/pricing, March 9, 2026. EUR conversions at 1 USD = €0.8607 (XE.com, March 2026).